Getting Started Tips and Limits

Plans: All plans

Tips

  • Connect before checking your trial. Wait for Connected!, then open Subscription in your account.
  • Use one account across your browsers. Check Connected Devices to remove browsers you no longer use.
  • Read the result after applying a code. A validated code may still need checkout; credits alone do not grant Pro access.
  • Use the email your team admin added. This helps you reach the right Enterprise membership.
  • Check the first-charge date. Setting up a subscription does not end the offered trial early, and free promotional months may come after it.
  • Start with one feature. Choose a task in the Help Center or use the interactive Guides.

Known limits

  • Signing up alone does not start the extension's Pro trial. Complete the extension connection.
  • Reconnecting does not give you a fresh trial. Check the remaining access in your account.
  • Connect codes expire and can only be used once. Start the connection flow again for a fresh code.
  • The number of connected devices is limited. Remove an unused device if your slots are full.
  • Trial length, credit allowances, offer eligibility, and pricing can change. Use the details shown for your account rather than an old invitation.
  • Payments may not be available yet. If Coming Soon appears, you cannot complete that purchase.
  • A credits-only promotion does not grant Pro access or trial time. A consultant gift code applies to eligible Enterprise seats, and a referral does not add someone to a team.
  • Enterprise team access pauses your remaining personal trial. Your account shows its status.
  • Connecting your SuiteHUD account does not sign SuiteHUD AI into NetSuite. Follow the separate AI connection instructions.