Using Promotions and Gift Codes

Plans: All plans (offer eligibility applies)

Check what a code offers before using it. AI credits, Pro access, a subscription discount, and gifted Enterprise seats are different rewards.

Applying a promotion

  1. Sign in and open the relevant subscription or credit-purchase page.
  2. Click Have a promo code?, enter the code, then click Apply.
  3. Read the result. If there is a checkout action, follow it to finish claiming the offer.

Code validated can mean checkout is still needed. Reward active means the reward was applied. Follow any message about a reserved offer's expiry.

  • A credits-only promotion adds AI credits. It does not start or extend a Pro trial, or grant Pro access.
  • An active trial can receive promotional credits immediately. Without active trial or Pro access, follow the prompt to activate Pro before receiving the credits.
  • A promotion that grants Pro directly can finish without a payment checkout. Read the access expiry shown.
  • A subscription discount needs the applicable checkout. Free subscription months can come after your trial; check the first-charge date in your account.

Enter the code on SuiteHUD before opening payment checkout, not in a separate payment-provider promotion box.

Using a consultant's gift code

A consultant's gift code is for an eligible Enterprise purchase, not a personal Pro trial or an AI credit top-up.

  1. Open Pricing and choose your Enterprise seats.
  2. Enter the code in Gift code from your consultant (optional).
  3. Follow the Enterprise setup and checkout steps. Review the gift and total before completing the purchase.

A successful check does not guarantee seats will still be available when you check out. If a gift is refused, read the message before trying again. A gift code cannot be combined with a promotion code in the same Enterprise checkout.

Important: Completing a paid checkout sets up billing. Read the amount and renewal terms before confirming.