Name: SuiteHUD
Author: SuiteHUD

Question 1

What is SuiteHUD?

Accepted Answer

SuiteHUD is a Chrome extension for NetSuite that adds a Heads-Up Display on top of the NetSuite interface. It helps users work faster by reducing tab switching, previewing content side-by-side, exporting reporting packages, managing shortcuts, mapping fields, and viewing record context without leaving the page.

Question 2

How do I install SuiteHUD?

Accepted Answer

Install SuiteHUD from the Chrome Web Store, then pin the extension in Chrome and open NetSuite in Google Chrome. Once installed, the extension overlays its functionality inside supported NetSuite pages.

Question 3

What is the difference between the free, Pro, and Enterprise plans?

Accepted Answer

The free Community tier includes Shortcuts, Field Map, Reporting Packages, Live View, the CSV and REST JSON Builders, File Preview, PDF Preview, and the Transaction Previewer. Pro adds SuiteHUD AI, Report Package Exports, Transaction Insight, and priority support. Enterprise builds on Pro with team-level sharing including shared Report Packages, publishable Shortcuts, packaged user seats, and dedicated support.

Question 4

Does SuiteHUD handle sensitive information?

Accepted Answer

SuiteHUD is designed with data minimization in mind. Your NetSuite record data never leaves NetSuite and is never sent to SuiteHUD servers. The only data synced to SuiteHUD's backend is your personal tool settings such as shortcuts, report package definitions, and preferences. SuiteHUD AI is off by default and requires explicit opt-in.

Question 5

What is the Early Adopter Program?

Accepted Answer

The Early Adopter Program gives you access to SuiteHUD Pro features while the product is in its early release phase. It is application-based and spots are rolled out in waves. You can submit an application at suitehud.com/early-adopter and the team will notify you when your spot is ready.

Question 6

How do I start my free trial? Is a credit card required?

Accepted Answer

Your free trial starts automatically the first time you connect the SuiteHUD extension to your account — no credit card required. The trial gives you full access to Pro features for 60 days. You can subscribe at any time before or after the trial ends; if you subscribe while your trial is still active, Stripe will not charge you until the trial period is up.

Question 7

Does SuiteHUD work in NetSuite sandbox environments?

Accepted Answer

Yes. SuiteHUD Shortcuts are environment-agnostic, meaning they work across sandbox, release preview, and production environments as well as across multiple client accounts.

SuiteHUD FAQ — Common Questions for NetSuite Users

What is SuiteHUD?

How do I install SuiteHUD?

What is the difference between the free, Pro, and Enterprise plans?

Does SuiteHUD work in NetSuite sandbox environments?