Live View Tips and Limits

Name: SuiteHUD
Author: SuiteHUD

Plans: All plans

Tips

Find who approved it. In Event mode, look for the Approval or Rejected card. It shows who changed the status, when, and under which role.
Spot integration changes. The event details show the context of each change, such as a CSV import, a script or a web service. That helps you tell a person's edit from an automated one.
Send the history to an auditor. Use Export to get a CSV file you can filter in Excel or attach to a ticket.
Put it on the wheel. If you check history often, add System Notes Live View to your Shortcut Wheel, or set a hotkey.

Live View only works in view mode. Save or cancel your edit first.
Live View doesn't update on its own. Click Refresh to see changes made after you opened it.
If you close Live View and open it again within a couple of minutes, you see the same results. Click Refresh to get the latest.
Create marks the earliest change Live View found, which isn't always the moment the record was created.
Event mode skips checkboxes that were only set to unticked. Classic view shows them.
If your role can't see System Notes, Live View may be empty and shows a message saying the notes may be restricted for your role.
On a few setup records, a note at the top says the results were matched by ID alone. They may include changes from an unrelated record with the same ID.
On records with a very long history, loading can time out. Try again, or use NetSuite's System Notes subtab.